Technical Support Specialist Level 2 with German

Job description:

Description

Job DescriptionOur client is a leader in the telecommunication market and we are expanding the team of Technical Support Specialists with the German language.Join us and get your sign-on bonus of 1,000 BGN. Main responsibilities:Process support requests;Analyze system logs;Remote troubleshooting;Provide a high level of technical guidance and assistance in problem-solving.

Requirements

Requirements:Fluency in German and English, both written and verbal;Strong troubleshooting and analytical skills;Customer-oriented and pro-active team player;Networking and Linux knowledge;Experience in a similar role is considered an advantage.

Offer

What can you expect from us:Fulltime role with standard working hours Monday – Friday from 10:00-19:00Salary of 4,000 BGN with monthly performance-based bonusesConvenient office location, close to bus stations and the metro-hybrid model of workingComprehensive initial training and onboarding (fully paid by us)Continuous training and upskilling programs through Concentrix UniversityProfessional Development and Career Navigation programs to map out the steps in your desired developmentHealth and Wellbeing initiativesRelocation support if needed (accommodation and travel expenses)Part of the additional benefits are Health and Life Insurance, a Multisport card, Transport allowance, a Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more! We can't wait to meet you!