B2B Solutions Consultant with Italian and English

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate!

Are you ready for new challenges? If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!

As a B2B Solutions Consultant with Italian and English you will be a part of a great team and all together will:

• Assist businesses with general inquiries, product support, and troubleshooting via phone, e-mail, and chat
• Only B2B (business to business) communication
• Deliver outstanding client service
• Achieve great customer experience and satisfaction
• Identify and understand user needs

As a candidate, you do not need to have experience in a similar role but you should be fluent in Italian & English, and able to demonstrate a keen interest in technology, and have excellent communication skills.