Finnish-speaking Online Chat Moderator to Malta!

About the client 

The company was formed in 2018 with an all-star crew of experienced iGaming professionals. With a heavy focus on innovative and efficient programming, lean but powerful graphics, and rich content, our client has built a platform that delivers the very best in online gaming management.  

The company is built on a philosophy of quality over quantity. Where iGaming operations of the past have thrown personnel at every obstacle, our client employs automation to eliminate company redundancies. Staying lean and mission-focused, they have opted to tackle iGaming with the most competent professionals, state-of-the-art systems and programming, and a keen focus on the trends and challenges of the future. 

Our client is now looking for Finnish-speaking streamers to join their dynamic team! If you speak fluently in Finnish, love the camera and engaging with a live audience and looking to work in Malta, this is your right call!  

A taste of what you will be doing:

• Taking full ownership of the Live Stream chat for the new brand, Spinz. 
• Be able to direct end-users to customer support when faced with a support query. 
• Quick decision-making when inappropriate behaviour is spotted, such as spamming, trolling, harassment, addiction, and any other threatening situations observed. 
• This position is ideal for anyone who is starting their career in customer support and wants to step into the iGaming industry. 

What they are looking for:

• Excellent written English language skills 
• Basic knowledge of how to use chats. 
• Sound judgment. 
• Ability to keep calm and remain level-headed in tense situations. 
• Have basic understanding on Responsible Gaming. 
• Willing to work shifts, including night shifts. 
• Basic knowledge of online casino games being played would be considered an asset.