Customer Service Advisor - Norwegian market

Job description:

Description

Join NewCo Communications as a Norwegian Customer Service advisor! We're searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this mission. Are you passionate about making a difference in people's lives through innovative healthcare solutions? Do you thrive in a dynamic, fast-paced environment where your contributions directly impact consumer well-being? If so, we invite you to join our team revolutionizing consumer healthcare. As a Customer Service Advisor, your role is key in providing professional service, work solution- and sales-oriented. You should be the person who advises the customer, as well as answers their questions regarding products, deliveries and invoices.

Requirements

Native-level in Norwegian, both spoken and written. With a good level of English.You excel in customer interactions via phone, email, and chat.Previous experience in customer-facing roles, such as retail or service professions, is preferred.You possess a sales-oriented mindset and thrive on achieving holdback and additional sales targets.Your focus is on delivering exceptional customer service with a keen eye on customer satisfaction.Approaching challenges with a problem-solving mindset, striving to find effective solutions.Being driven to pursue and achieve set goals motivates you to excel.Proficiency in using computer systems and familiarity with different software applications.Being a team player is essential to achieve goals.You are great at collaborating and actively listening to both customers and colleagues.You have a responsible, humble and a dutiful attitude.You are positive and flexible both towards changes and tasks.You are stress-resistant and remain calm and effective under pressure, ensuring a seamless customer experience.

Offer

A diverse and lively workplace that values different cultures, fostering a fun and friendly atmosphere.Opportunities for internal growth and career progression to advance your professional journey.Extensive training provided, arming you with the knowledge and tools to excel in your role.Comprehensive support for mental health and well-being, as we believe that a healthy mind is as important as a healthy body.A permanent role with a competitive salary.Unlimited coffee and fresh fruit on office days for an energy boost.Free online Spanish lessons outside of working hours for skill development.Unforgettable staff events that bring the team together, creating lasting memories. If these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We can't wait to welcome you aboard and create amazing experiences together.