German Customer Service Agent for a Casino Software Company

Job description:

Description

German-Speaking Customer Support Agent in Sofia, Bulgaria Are you a German and English speaker with a passion for exceptional customer support? We are seeking dedicated individuals to join our team in Sofia, Bulgaria, in a dynamic role where you'll be the front line of our customer interactions. About the CompanyOur company is renowned for its cutting-edge technology and innovative approach. Located in the bustling city of Sofia, Bulgaria, we offer a stimulating environment where technology and customer service intersect, creating a unique platform for your career growth. Your ResponsibilitiesProvide top-notch support to our customers via email and live chat, mainly in GermanHandle inquiries with precision and attention to detailAnticipate clients' needs and propose effective solutionsFocus on exceeding customer expectations to ensure satisfactionCollaborate with our team to enhance and streamline customer support processes

Requirements

Your ProfileFluent in both German and English, with excellent communication skillsA proactive approach to customer service, with a focus on providing solutionsDetail-oriented, ensuring high-quality customer interactionsExperience in a support role is advantageous, but not necessaryA strong commitment to customer satisfaction and sales success

Offer

BenefitsLearning and development opportunities to grow your skillsOfficial employment in compliance with local and EU lawsComprehensive relocation package including flight tickets and hotel stayOn-site fitness corner for all employeesLanguage skills development program with partial compensationSpecial birthday celebration gift and generous annual vacation daysEnjoy office breakfasts and lunches, partially sponsored by the company Ready to embark on an exciting career journey in Sofia, Bulgaria, with a leading tech company? Apply now and be a part of our dynamic team dedicated to customer satisfaction and excellence!