Technical customer support specialist with Dutch

Job description:

Description

Responsibilities: Customer support (pre-sales and post-sales) for security cameras and system users via calls and chatsHandling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs.Assist customers in resolving technical problems with devicesCollaborate with service engineers for technical support

Requirements

Knowledge of German at a communicative level (min. B2+)Knowledge of English to understand the content of the training (min. B1+)Minimum 6 months of experience in customer serviceHigher education Interest in new technologies

Offer

Employment based on a labor contractWork in a modern and comfortable office in the center of KatowiceShift work from Monday to Friday (working hours: 10:00-19:00)Comprehensive 5-week training (fully paid) preparing you for the jobRelocation supportMultisport Card, Private Medical Healthcare, Life Insurance, MyBenefitPossibility to refer a friend