• Sector: Accounts Receivable
  • Contract: To negotiate
  • Salary: Less than 18.000 € gross / year


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Accounts Receivable fluent in German (m/f)


Job description:

<p>Europcar Services is the Pan-European Shared Services Centre of Europcar Business Services opened in Oeiras - Portugal in early 2014 to handle and provide, mainly, financial services and to harmonize and optimize processes. Growing fast, in terms of processes and staff, Europcar Services counts, nowadays with more than 300 employees, becoming one of the biggest sites of Europcar Group. </p>

<p><br />Main Purpose of the Role:<br />The collection clerk position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services.</p>

<p>Key Areas of Responsibility<br />Stratify collection activities to maximize cash receipts<br />Contact customers regarding overdue accounts and determine reasons for non-payment<br />Issue payment commitment letters<br />Issue credit hold notifications<br />Coordinate customer credit changes<br />Process small claims court complaints<br />Maintain accurate records about the customer payment status</p>

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<p>Key skills<br />Minimum of completed High School<br />2 years of collections experience<br />Experience of working with Oracle Financials is strongly regarded<br />Good written and verbal communication skills<br />High language skills: German <br />Excellent customer service skills<br />Experience in a shared service environment  is desirable</p>

<p>We offer: </p>

<p>A challenging and international work environment in a globally operating company. Competitive remuneration package + health insurance </p>

<p>We inform you that your CV might stay in our group data base for a period of 5 years according to the Laboral Law and GDPR.<br />If you are not contacted within 15 days for this position, you might be considered for similar positions in the future</p>