Information

  • Sector: Information and Technology
  • Contract: Full time

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Ads Quality Specialist

Ireland » Dublin

Job description:

Description

  •  Act as the 2nd line quality auditor to check BPO vendor's quality result and ensure overall monetization security;
  •  Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements;
  •  Work closely & hand in hand with other departments to respond immediately to relevant quality related needs;
  • Participate in quality calibrations with BPO vendor teams to continuously drive their policy understanding and quality result;
  • Participate in the development of quality inspection standards and continuously optimize the process and system platform.

Requirements

  • English as working language, and native level proficiency in one of the languages (Arabic/Russian/Italian/Polish).  
  • Computer fluency and understanding of software and advanced internet functions;
  • MS Office skills;
  • Quality audit and quality management related experiences;
  • Ability to work in fast and evolving workflows with eye for detail;
  •  Ability to maintain a high degree of confidentiality while meeting strict deadlines.

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