Information

  • Sector: Customer Service
  • Contract: Full time

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airbnb Customer Service Employee / Russian Market (m/f/d)

Germany ┬╗ Berlin

Job description:

Description

Webhelp grows - and preferably with you!

Therefore we are looking for personalities like you! Strengthen our team in Berlin.

Requirements

Requirements:

  • Enjoy to dealing with clients around the world
  • eloquent in Russian and English
  • passion to be part of an international team
  • Enthusiasm for the customer airbnb and passing on the airbnb spirit in customer contact
  • Completed apprenticeship or comparable professional experience are desirable

Offer

Benefits:

  • We offer you a full- or part-time employment, as well as a rotating shift model.
  • Your comprehensive training will be carried out by certified trainers and will be fully paid. In addition, you will receive regular coaching, fresh ups and advanced training.
  • You can expect regular health campaigns, fruit days, free water supply, air-conditioned rooms and many great company events.
  • We also offer employee discounts on selected products, contracts and services
  • With the discounted company ticket of the BVG, as well as with other means of transport (TXL, ring train, bus etc.) you can reach us without any problems
  • Relocation Package if you move from another city/country
  • A growing international team

Your Tasks:

  • Competent support of the customers by solving their request Advice in
  • Frame of offers from airbnb
  • always in view: A high Customer satisfaction Documentation of customer inquiries in the system
  • Forwarding of complex inquiries regarding reservations, registrations, rentals and payment difficulties

Have we aroused your interest?

Then we are looking forward to your application.

Convince us of your professional and technical competence and apply with your complete application documents, entering the Code 0316Q.

More questions?

Use our hotline for applicant┬┤s 030 921099 807 or add +49 151 1805 3697 to your contacts and write us.

Applications from people with handicaps are explicitly welcome. Severely handicapped persons and persons of equal status are given preference if they are equally suitable.

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