• Sector: Customer Service
  • Contract: Full time


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American Tobacco Brand Advisor (Italian)

Portugal » Lisbon

Job description:


<p><strong>The Company.</strong></p>

<p>Are you interested in working in one of the biggest consumption branches worldwide?<br />Are you dreaming of the Mad Men’s office environment? This American leading tobacco brand is looking for you to join their international team in Lisbon!<br />As part of a global community, you will work with a wide range of nationalities and backgrounds. <br />You will work for a company who cares about its employees, full of opportunities to learn and grow professionally and personally.</p>

<p><strong>The Job.</strong></p>

<p>In this role, you will be in charge of providing support and advice to the customer in regards to the brand’s tobacco products.<br />Your tasks are: <br />– Customer Service via phone an email<br />– Providing product information to the customer<br />– Professional usage consulting for the products<br />– Processing of warranty cases</p>


<p><strong>The Profile.</strong></p>

<p>The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!<br />– You are fluent in Italian<br />– You are motivated, reliable and committed in your work<br />– Customer service and quality is part of you<br />– You have a drive for excellence and professionalism<br />– You have excellent communication skills<br />– You are a real team player and willing to work with many other nationalities</p>


<p><strong>The Offer.</strong></p>

<p>– Type of contract: a long-term fixed contract, renewable every year<br />– Working hours: full time (40h/week) on rotating shifts (24h/7)<br />– Salary conditions (*) – 2 options:<br />   a) Including free accommodation (shared flat, all bills included): 858€ gross/month <br />   b) Excluding accommodation: 1083€ gross/month (based on the level of experience)<br />– For international candidates:<br />   – Reimbursement of your initial flight expenses after 9 months<br />   – Airport pick up<br />   – Yearly two-way flight ticket back to your home country (within the EU)<br />   – Help in paperwork, opening bank account, etc. upon your arrival<br />– Free Portuguese lessons, cooking classes, sports activities and social events organized by the company<br />– Real career opportunities in different career paths<br />(*) Compensation during training period if successful (2 weeks): 50% of your hourly wages (lower taxes)</p>

<p><strong><em>This project is not for you? Still, send us your CV, we have plenty of other opportunities we can discuss with you!</em></strong>  </p>

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