Arabic-speaking Marketing Technical Support in Lisbon

Job description:

Description

Are you tech-savvy and fluent in Arabic with a passion for problem-solving? Step into the world of tech support for the world’s most renowned search engine in vibrant Lisbon, Portugal!Join a dynamic team, gain international experience, and develop your technical skills while enjoying full relocation support and a multicultural workplace in the heart of Europe.About the companyOur partner is a multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62,000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team, a fast-paced environment, and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!What will you do?Provide Arabic-language technical support via phone, chat, and emailResolve customer issues and document all case informationEnsure customer satisfaction across all support channelsAssist with pre-sales, inquiries, and technical troubleshootingHandle customer escalations and follow documentation processesCollaborate with technicians and update ticketing systems in EnglishRepresent the company with a positive and professional approach

Requirements

Native-level Arabic (C2) and fluent in English Experience in Digital Marketing Customer support or Technical support experience is an advantage, but not required Marketing related degree required Excellent communication skills to simplify complex topics Patient, proactive, and team-oriented Highly confidential with sensitive information EU passport or valid residence permit

Offer

Competitive salary Option for long-term shared accommodation in LisbonPrivate health insurance with dental plan (after 6 months) Career growth and international opportunities Multicultural work environment with colleagues from 15+ countries Modern Lisbon offices with employee discounts, events, and mobility options