*Please note that the position is based in Sofia, Bulgaria and we will help you to relocateAre you ready to take the next step in your career and achieve your next challenge?If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!As a Back-office Specialist with Norwegian and English you will be a part of a great team and all together will:Deliver outstanding client serviceAchieve great customer experience and satisfactionIdentify and assess customers’ needs Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets
As a candidate, you do not need to have experience in a similar role but you should be fluent in Norwegian and have excellent communication skills.
In Return, We will give you:Relocation assistanceFully paid training Stable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesWe care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!Does it sound like the perfect job for you? Apply now!About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.