Bilingual Swedish & German Customer Support – Málaga

Job description:

Description

Do you want to work in the fast-growing e-mobility sector and build a career in technical customer support? Join an international project supporting a major EV charging initiative, where you will deliver high-quality technical assistance to customers. Work in a dynamic 24/7 shift environment while gaining valuable experience in a future-oriented industry.About the companyInternational company based in Malaga, specializing in customer experience and technical support solutions for innovative global projects. With a strong focus on quality, efficiency, and employee development, they support leading industries such as e-mobility through dedicated multilingual teams.

Requirements

What will you do?Provide outstanding customer service and technical support via phone and emailAssist customers and installers with troubleshooting and technical issuesDeliver clear and effective solutions through strong communication and analytical skillsHandle sensitive and confidential information with professionalismMaintain high standards of quality in all customer interactionsManage and resolve inquiries efficiently in a fast-paced environmentCollaborate with team members to ensure excellent service deliveryPerform administrative and support-related tasks when requiredCandidate profileFluent in Swedish and English, with German at B2/C1 levelPrevious experience in customer service or technical supportStrong technical understanding and troubleshooting abilitiesComfortable working with computers and digital toolsStrong organizational and analytical skillsProblem-solving mindset with a service-oriented attitudeTeam player with the ability to work in a 24/7 shift environmentKnowledge of Microsoft Office

Offer

Employer offersOpportunity to work on a large-scale EV charging projectInternational and multicultural work environmentCareer development opportunitiesFlexible working hours within a 24/7 shift scheduleModern office in MalagaRemote/hybrid About MalagaEnjoy life on the Costa del Sol, with over 300 days of sunshine per year, beautiful beaches, and a vibrant international community. Malaga offers a perfect balance between professional growth and high quality of life.