Information

  • Sector: Information and Technology
  • Contract: Full time

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Call Center Agent / IT Support / Bulgarian (m/f/d)

Germany ยป Berlin

Job description:

Description

Webhelp grows - and preferably with you!

Therefore we are looking for personalities like you! Strengthen our team in Berlin.

These exciting tasks await you:

  • Accepting incoming incidents and requests by phone, mail or ticket system Prioritization and categorization in Bulgarian language
  • Technical qualification and documentation of all processes in the ticket system
  • Ensuring high customer satisfaction
  • Use and maintenance of the knowledge database

Requirements

You bring that with you:

  • Bulgarian at a business fluent level and good English or German skills
  • Completed technical vocational training or comparable experience (gamer, IT professional)
  • Work experience in IT support desirable
  • Ability to work in a team, reliability and flexibility
  • A confident and friendly appearance and strong communication skills

Offer

This is what we offer you:

  • Exciting and demanding fields of activity
  • Independent activity in a friendly team
  • Job prospects and further training
  • A secure and futureoriented workplace

Have we aroused your interest?

Then we are looking forward to your application.

Convince us of your professional and technical competence and apply with your complete application documents, entering the reference number WHH00125.

You have any more questions?

Use our applicant hotline 030 921099 807, or add +49 151 1805 3697 to your contacts and write to us.

Applications of handicapped people are very welcome. Disabled people and equals will be preferred if they have the same qualifications.

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