Information

  • Sector: Finance and Shared Services
  • Contract: Full time

Languages

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Claims Management Specialist with French (at least B2+)

Portugal » Lisbon

Job description:

Description


<p>We are looking for a Claims Management Specialist with French to join the world's largest food and beverage company. Advanced level of French and some financial background are required for the position.</p>

<p> </p>

<p><strong>The company</strong></p>

<p>Established over 150 years ago, our Client is the world’s largest, most diversified food and beverages company. They have a unique global footprint and sell their products in 190 countries worldwide. Through enhancing quality of life and contributing to a healthier future, they aim to deliver sustainable, industry-leading financial performance and earn trust.</p>

<p> </p>

<p><strong>The functions</strong></p>

<p>As a Claims Management Specialist you will be reporting to Claims Management Lead Specialist, and responsible for analyzing and solving claims and deductions raised by different stakeholders.</p>

<p>Daily tasks include:</p>

<p>- Reception, registering, assignment and categorization of all customer Claims and Deductions raised by customers and/or internally;<br />- Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;<br />- Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);<br />- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.</p>

<p> </p>

Requirements


<p>The ideal candidate has:</p>

<p>- Bachelor’s degree in Business, Finance, Economics or similar is a plus<br />- Previous experience in Claims and Deductions is an advantage;<br />- Advanced level of English and French (minimum strong B2 level);<br />- Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;<br />- Strong problem solving and analytical skills;<br />- Customer orientation;<br />- Able to propose and implement improvements in procedures.</p>



Offer


<p>What the company offers:<br />- Immediate incorporation<br />- Competitive salary<br />- Great working environment.</p>

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