Information

  • Sector: Customer Service
  • Contract: Full time

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Client Specialist for Online Payments (Danish Speaker)

Spain ยป Barcelona

Job description:

Description

Are you a number enthusiast with an interest in the financial insurance world?Are you structured and organized and have an affinity for technology and the online payment industry?Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches! Your responsibilities and impact working as Client Service for Online Payments:Handling first line inbound administrative support requests by phone & email (B2B)Assist new customers with their account activation, transaction status queries and financial requestsProvide additional product information and ensure continuity of the merchant business by responding quickly and correctlyEmphasis on maintaining a strong customer relationship

Requirements

Skills, qualifications and interest you need to succeed in this role:Danish native, English fluentCommitted and dedicatedHaving an interest in technology and analyticsPositive attitude toward changesTeam player with strong listening skillsService-minded person with the ability to handle conflicts in a constructive mannerBeing a strong communicatorNo previous experience neededHaving a valid Spanish work permit or citizenship that allows you to work in an EU country

Offer

What's in it for you?Type of contract: IndefinidoWorking hours: 39h/week, Mon-Fr 8:00 - 20:00, Saturday 10:00-14:00Salary: 1500€ + performance bonus of potentially 200€ per monthTraining: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months)Equipment providedHybrid system after training Spanish lessonsMeal allowances are possibleConstant trainingInternational environmentSupport from the company regarding NIE and SSN Your Future Company:This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona What should you expect from living in Barcelona?The unique experience of an international and diverse cultureA beautiful beach city surrounded by both coastal towns and mountainsDelightful gastronomic experiences of Spanish, Catalan and World cuisinesQuite a dynamic and active urban life where it is difficult to get boredSunny days, Mediterranean weather and a relaxed lifestyleAn attractive startup and innovation hub with exciting opportunities

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