• Sector: Finance and Shared Services
  • Contract: Part time


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Collection Officers with German Student Temps in Part-Time

Germany » Berlin

Job description:


<p>Ferratum is a leading international provider of mobile financial services, building an online financial ecosystem that transcends the hassle of physical banking and financial transactions into a paperless and borderless real-time experience for our customers.</p>

<p>We provide innovative mobile banking, as well as digital consumer and small business loans, all distributed and managed by mobile devices. Founded in 2005 and headquartered in Helsinki, Finland, today we operate in 23 markets across Europe, Africa, South and North America, Australia and Asia.</p>

<p>Ferratum Group is listed on the Prime Standard of Frankfurt Stock Exchange under symbol 'FRU'.</p>

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<p>Pactum Collections, part of the Ferratum Group, is looking for highly motivated and result oriented</p>

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<p> <strong>German speaking Working Students / Temps</strong></p>

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<p> <strong>to support our Berlin Collections Office in part-time</strong></p>

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<p>Collection Officers are responsible for performing phone calls and e-mails to customers that are past due to understand reasons for delays in payments and negotiate and motivate them to repay their debts. In addition to direct customer service, Collection Officers are accountable for establishing agreements on debt payments and constant monitoring of payment agreements, finding and updating data to debtors (skip tracing), registering in computer all collections activities.</p>


<ul><li><ul><li>Phone calls and e-mails to customers that are past due,</li><li>Negotiating and motivating customers to repay their debts,</li><li>Interview reasons for delays in payments,</li><li>Establishing agreements on debt payments, based on customers' financial situations</li><li>Constant monitoring of payment agreements,</li><li>Finding and updating data to debtors (skip tracing),</li><li>Registering in computer programs Collections activities.</li></ul></li></ul>



<ul><li><ul><li>If you want to work as a working student, you must be enrolled at a university, eager to learn, and work in a multicultural environment,</li><li>Knowledge of modern customer service and debt recovery is considered as a plus,</li><li>Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel),</li><li>Good written, oral and reading communication skills,</li><li>Bilingual or native level of German and fluent in English (upper intermediate level required)</li><li>Ability of the synthetic formulating thoughts, culture and precision of expression.</li></ul></li></ul>

<p>This site is equally suitable for every gender. We therefore welcome applications from anyone who is interested, regardless of their cultural and social background, age, religion, belief, disability or sexual identity. </p>


<p><strong>Why join Ferratum?</strong></p>

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<p>We actively strive to create the right environment and provide the right tools for our employees to enjoy their work and to thrive. Joining Ferratum you will:</p>

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<p>·        feel that we believe in the development of our employees through training, education and by providing conditions which lead to increased productivity, motivation, performance and engagement</p>

<p>·        join a fast and growing international finance company</p>

<p>·        enjoy a friendly and collaborative atmosphere with supportive teams in a fun startup-like culture</p>

<p>·        be offered a competitive salary, benefit packages and other additional perks</p>

<p>·        have fun at work.</p>

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