Collections Agent - French

Job description:

Description

French Collections Agent – Hybrid | Miraflores, Algés Are you fluent in French and have experience in cash collection? Do you want to work in a multinational environment with career growth opportunities? Then this role is for you! ???? Your Responsibilities: ✔ Manage a portfolio of clients within an international setting ???? ✔ Ensure timely payments and follow up on overdue accounts ✔ Handle customer complaints and forward them to the relevant subsidiaries ✔ Retrieve missing accounting information via phone and email ???? ✔ Diplomatically negotiate and reinforce company policies ✔ Maintain accurate records of interactions and complaints ✔ Identify and propose solutions for customer account issues ✔ Build strong relationships with internal teams (SSC & subsidiaries) and external contacts (clients) ???? We’re Looking For: ???? Fluent in French (C1) ???? English (B1) ???? Advanced Excel & SAP skills ???? 3+ years of experience in cash collection or a similar role (experience in a shared service center is a plus) ???? Strong finance knowledge and attention to detail ???? What We Offer: ✅ Hybrid work model ???????? ✅ Monday to Friday | 08H - 17H ⏰ ✅ 40h/week schedule ✅ Gross Salary 1.200 ???? ✅ Meal Allowance: €9.60/day ???? ✅ Miraflores, Algés 

Requirements

???? Fluency in Italian and English (or Portuguese); ???? Previous experience in sales and/or customer service. 

Offer

✅ Hybrid work model ???????? ✅ Monday to Friday | 08H - 17H ⏰ ✅ 40h/week schedule ✅ Gross Salary 1.200 ???? ✅ Meal Allowance: €9.60/day ???? ✅ Miraflores, Algés