• Sector: Customer Service
  • Contract: Full time


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Content Moderation with Turkish or French or Arabic - SME

Estonia » Tallinn

Job description:


One of our clients - a multinational company, has built up a new team in Tallinn, Estonia and we are looking for Content Moderator with different languages - Arabic, French or Turkish


  • Review and act upon user-generated content (including but not limited to text, videos, pictures) on social media platforms
  • Fielding language/region-specific policy questions. Coach and provide assistance to Content Moderators with regards to policies, procedures
  • Policy suggestions/changes/feedback
  • Analyzing market-specific data to be presented to the Client locally and with a counterpart. Market research & guidance
  • Help with Guidelines for Trends. Provide insights and trends on content reviewed
  • Consult on Resource Requests
  • Conducting Internal coaching, QA support, RCA. Nest new hires and provide support during nesting
  • Contribute to the creation of market-specific training materials
  • Become the Subject Matter Expert on the process, policies, and respective markets


  • Experience in Content Moderation
  • Fluent in Turkish and English or Arabic and English or French and English
  • Resilience, high-stress tolerance levels
  • Attention to detail and good visual memory is essential to ensure the quality and accuracy of work
  • Awareness of current events with a great sense of social issues
  • Ability to embrace and adapt changes in type and nature of work, policy, and procedures at short notice
  • Active Social Media presence
  • Ability to work in multiple tools/web browser windows simultaneously
  • Ability to work both independently and within a team of similar or different cross-functional departments


  • An excellent remuneration package with benefits
  • Relocation package
  • Career development opportunities
  • Teambuilding activities

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