• Sector: Customer Service
  • Contract: Full time


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Corporate Credit Analyst

Belgium » Brussels

Job description:


<p><strong>American Express</strong></p>

<p>What do seek in a job? Is it a challenge, opportunities for growth, a pleasant working atmosphere? American Express Brussels offers it all!</p>

<p>American Express is one of the largest players in the field of payment cards worldwide. Our cardholders not only have a unique card, they can also enjoy attractive benefits and travel services. Our office is located in Brussels South-East (Auderghem area) and consists of more than 150 employees. It is a fantastic place for young professionals to start your career. Through on the job training you can learn a lot here at a rapid pace. You also get to know very interesting products and customers. Moreover, the size of the organization is perfect for building close relationships with colleagues.</p>

<p> </p>

<p><strong>About the role</strong></p>

<p>We are looking for a new colleague who will join as Corporate Credit Analyst<strong> </strong>within the Global Commercial Credit department. Every one of our Corporate Credit Analysts<strong> </strong>represent the American Express brand. They take work seriously because they are more than just a voice on the phone; they are problem solvers and relationship builders.</p>

<p>As one of our Corporate Credit Analysts, you will be the main point of contact for customers with corporate cards as well as for middle, large and global companies who hold different Commercial products offered by American Express.</p>

<p>Your main responsibility is to collect and negotiate overdue payments, but you will also put the Customer first by enabling spends, offering resolutions and creating responsible payers.</p>

<p>Like every customer, every situation is unique. However, some of your responsibilities are clear. You will:</p>

<ul><li>Handle incoming and outgoing calls for credit related matters</li><li>Reply to incoming emails</li><li>Make profitable spend decisions based on risk assessment and card member profiles</li><li>Recommend cancellation or suspension of spending privileges where required</li><li>Effectively negotiate and discuss alternate payment arrangements and repayment plans</li><li>Avoid potential losses/write-offs</li></ul>

<p>Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</p>



<p><strong>Who are you?</strong></p>

<p>We are looking for new colleagues who are fluent in Dutch, French and English. For this position it is important you are able to take a professional approach to challenging situations. This challenge is particularly interesting for those who are interested in understanding customers’ financial arrangements and requirements, are strong in relationship building, and have great problem solving and decision-making skills.</p>


<p><strong>What does American Express offer you?</strong></p>

<ul><li>An attractive salary;</li><li>12 months of work, 13 months of payment;</li><li>Holiday pay in May;</li><li>100% public transport reimbursement;</li><li>Meal vouchers;</li><li>Sport & culture vouchers, eco checks, end-of-year checks;</li><li>With full time employment you get 20 vacation days;</li><li>Close guidance to help your development;</li><li>Excellent pension program;</li><li>American Express Green or Gold card.</li></ul>

<p>Do you want to become part of our great organization? Then respond immediately!</p>

<p> </p>

<p><strong>Why American Express?</strong></p>

<p>There’s a difference between having a job and making a difference.</p>

<p>American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.</p>

<p>We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.</p>

<p>Because we believe that the best way to back our customers is to back our people.</p>

<p> </p>

<p>The powerful backing of American Express.</p>

<p>Don’t make a difference without it.</p>

<p>Don’t live life without it.</p>

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