Customer Advisor in Athens (French Speaking)

Job description:

Description

Job description Are you fluent in French and looking for an exciting opportunity abroad? Join a dynamic customer service team in Athens, Greece, where you'll support customers, solve problems, and ensure top-quality service. Enjoy a multicultural work environment, competitive salary, and benefits like accommodation assistance and private health insurance! Your responsibilities and impact will be: Customer Communication: Handle incoming calls, emails, and chats to support customers. Needs Analysis & Problem-Solving: Identify customer needs and provide accurate information using the right tools. Data Management & Documentation: Maintain customer records, document interactions, and follow guidelines. Target Achievement & Quality Standards: Meet service and performance goals through efficient case handling.

Requirements

Skills, qualifications, and interests you need to succeed in this role: Language Skills: Native or near-native in French, with a good command of English (C1) Technical Skills: Proficiency in MS Office. Customer Service Skills: Strong phone handling, active listening, and customer-oriented approach. Communication & Adaptability: Excellent communication skills and ability to interact with different personalities. Organizational Skills: Ability to multitask, prioritize, and manage time effectively.

Offer

What's in for you? Working hours: Monday- Friday (10am- 10pm) rotational shifts, 5 days a week Salary: approx. 1.100€ gross/month *14 salaries + performance bonus help with accommondation private health insurance paid training Multicultural environment A company that offers you not just a job, but a full experience abroad! Training before the project starts