• Sector: Customer Service
  • Contract: Full time


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Customer or Technical Support with French

Bulgaria » Sofia

Job description:


<p><strong>Adecco</strong> is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,700 branches, with 36,000 full-time employees in over 60 countries and territories around the world.<br /><br />On behalf of our client, an international BPO company in Sofia, we are currently seeking bright professionals for the role of Customer or Technical Support Specialist with French.<br /><br /><em><strong>Responsibilities:</strong></em><br /><br />• Handle French speaking customers;<br />• Focus on customer expectations and satisfaction; <br />• Prepare and analyze reports regarding customer experience;<br />• Collaborate with other team members to provide high-quality support;<br />• Working in an international and dynamic team.</p>


<p><strong>• Fluent written & spoken French language;</strong><br />• Good English language skills;<br />• Strong time management and prioritization abilities;<br />• Ability to easily deal with challenging situations;<br />• Self-motivated and enthusiastic approach to work;<br />• Desire to collaborate in a team.</p>


<p>• <strong>Excellent remuneration package;</strong><br />• Additional social benefits;<br />• Friendly working environment;<br />• Opportunity of development and growth.<br /> </p>

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