Customer Representative (Dutch-speaking) - On-Site SP02

Job description:

Description

Experience the power of a game-changing careerLooking for a role where you can grow, connect, and actually enjoy Mondays?Welcome to Concentrix, a global technology and services leader powering the brands you know and use every day. We help future-focused companies level up their customer experience through smart tech and even smarter people in 70+ countries worldwide.Now, we’re looking for Dutch-speaking Customer Service Representatives to join our on-site team in sunny Málaga and help shape the future of customer experience.Why you’ll love this roleThis isn’t “just another customer service job.”It’s a chance to build skills, make friends for life, and grow your career, all while working in one of Spain’s most vibrant cities.We’ll support you with:Full paid trainingOngoing coaching and cutting-edge toolsClear career development paths and learning programsA diverse, international team that truly has your backWhat you’ll be doing day to dayAs a Customer Service Representative, you’ll be the friendly voice and problem-solver customers rely on. You will:Support eCommerce customers via phone and chat with questions about online orders and deliveriesHandle store overflow calls and log customer inquiries in our CRM systemsDeliver consistently great customer experiences — and help us make them even betterFollow clear processes that set you up for successPotentially expand into email and social media support in the futureCollaborate with your team to hit goals and celebrate wins together ????What we’re looking forYou don’t need to tick every box, curiosity, motivation, and a people-first mindset matter most.You’ll feel right at home if you:Are bilingual or fluent in Dutch and advanced in EnglishAre customer-focused, adaptable, and eager to learnCommunicate clearly and confidentlyManage your time well and enjoy working toward shared goalsAre comfortable using computers, Microsoft tools, and the internetDon’t meet every requirement? Apply anyway. We value potential just as much as experience.What’s in it for youWe invest in our people because when you thrive, everyone wins. Here’s what you can expect:Full-time permanent contract (39h/week)First 2 weeks: Monday–Friday, 09:00–17:00Then: Monday–Friday 08:00–18:00 + Saturday 09:00–17:00 (rotative shifts)Competitive salary that lets you live well in SpainCentral Málaga location with easy commute, great lifestyleBring-a-friend referral bonuses ????START: 09/02/2026Experience the best version of youAt Concentrix, we don’t just hire employees, we build game-changers.Join over 440,000+ people worldwide who’ve chosen a workplace where growth, inclusion, and impact truly matter.Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.R1590233