Customer Service Representative with Russian (m/f/d)

Job description:

Description

Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions. Expert Support: Answer advertisers' questions with professional advice, guiding them to success. Business Impact: Play a crucial role in helping achieve the company’s business targets. Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.

Requirements

Language Proficiency: Excellent communication skills in both Russian and English, written and verbal. Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments. Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.

Offer

Competitive Salary: Starting from EUR 1,380 gross, up to 1,700€ gross after probation period.Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment. Comprehensive Training: A fully paid training period will set you up for success. Health Coverage: Private health insurance after 3 months of probation, including access to fitness centers and mental health support services. Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces. Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture. Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment. Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more. Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees. Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.