Customer Service Specialist in Croatian and English

Job description:

Description

Handling incoming and outgoing calls, emails, and chats (Croatian market, automotive sector),Serving Croatian- and English-speaking customers,Entering data into the system,Diagnosing and resolving received requests,Recognizing customer needs,Commitment to high-quality service.

Requirements

Fluent Croatian (C1) and conversational English (at least B2),Ability to use the Windows operating system and MS Office,Communicative skills and a focus on working with people,High personal culture and customer focus,Commitment and motivation to work – then we can achieve a lot together!

Offer

Employment contract with benefits,Co-financed: private life insurance, private medical healthcare,MyBenefit points,Access to the learning platform: LinkedIn Learning, CNX University,Recognition programs with prizes: Be The Best, Game Changer Awards,Refer a friend and earn up to 4000 PLN,Clear career path and internal development opportunities.