Customer Service Specialist with Spanish - REMOTE

Job description:

Description

Beliani is a successful online retailer with activities in 19 markets. We offer designer indoor and outdoor furniture for compelling prices over multiple distribution channels. We have our main operation office in Poland (Szczecin) with approximately over 600 friendly and highly talented coworkers. Beliani belongs to the fastest growing eCommerce players in Europe and is rapidly expanding. Our goal is to achieve a 10-fold increase in the coming years. If you’re looking for rapid growth, constant learning and dynamic challenges, then you’ll find that amazing career opportunities are knocking. Don't delay, send your CV in English/Spanish today!Customer Care Specialist with Spanish - REMOTE Your main tasks will be:Telephone and e-mail service for Spanish-speaking individual clientsPresenting Beliani products to our clientsChat servicePlanning shipmentsTaking care of the timely execution of ordersCustomer service inbound pre and post-sale via phone, e-mail and chatProcessing ordersReporting to the Country Team LeaderTaking care of the timely execution of orders 

Requirements

You are native / fluent in SpanishYou have a communicative level of English (min. B1)You have great written and communications skillsYou have good cultural knowledge of a given marketYou are a fast learnerYou have a good typing speed (min. 45 wpm)You have good Microsoft Office and Google Cloud suite knowledgeYou are able to work in a team as well as individuallyYou are able to work under pressure and multitask 

Offer

Work in an international environment within the Customer Service department in a fast-growing companyWork in a pleasant atmosphere within a great teamCareer and self-development opportunitiesTraining in all aspects of customer service - experience is therefore not essentialAttractive salaryDiscounts on furniture purchasesCompany party 1 x / yearNon-corporate company structureRelocation support