Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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Customer Service with Proficiency French

Portugal ยป Maia

Job description:

Description

- Provide assistance by phone, email chat, by solving simple and complex queries from our customers and that have impact on business performance.- Guide our customers in our Website/Webshop.- Ensuring that data received from customers is maintained accurately and in a timely manner.- Transfer queries to the corresponding department and contribute to our processes improvement.

Requirements

- You are a good comunicator, and you are able to communicate by phone email with our customers.- Proficiency/Native level of French and Basic level of English.- Proactive, and focus to answer our customer's needs.- Experience in Office and SAP (valuable).- Able to work in a multicultural team and oriented to achieve results and KPI's.

Offer

Stable VacancyHybrid mode: 3 days at home, 2 at the officeCompetitive salary + language bonus + meal allowancePossibility of growth inside the companyDynamic and multicultural environment