Customer Specialist

Job description:

Description

Customer Service Representative role based in Guadalajara, MexicoAbout the Role:We are looking for a motivated problem-solver & multi-tasker with computer & online navigating capability, who can actively engage with customers while providing them with the best solutions.Requirements:High School DiplomatAt least one year of proven experience in Customer Service/Client servicesAdvanced proficiency in English (written & verbal)Available for a full-time roleMaximum Salary: 21,000 Mexican Pesos (Gross)Location: Tata Consultancy Services 3 Parque Industral Edificio 3 Colonia, Av. Camino al ITESO 8900, Pinar de la Calma, 45080 San Pedro Tlaquepaque, Jal., MexicoBenefits:Life insuranceHealth insuranceDental Plan12 days of vacation (increase in days according to law)25% Prima Vacational30 days of ChristmasBonus. $590 pantry vouchers (delivered on a card),TCS Cares – free professional helpline (24x7) that provides psychological, legal, social, and financial assistanceTCS Learning Portal access – Online courses and Live trainingsInternational experience opportunityBring Your Buddy – special bonus for each successful hire you refer, Gems – Recognition for performance, Xcelerate – Free Career Mentoring Platform, PTU [profit sharing - as per law]