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Description
Start: monthlyWe are partnering with a leading international customer experience provider to recruit German-speaking Customer Support Specialists for an exciting role based in Greece. This opportunity is ideal for candidates who enjoy working with premium products, delivering high-quality service, and building an international career in a dynamic, multicultural environment.Your RoleAct as the primary point of contact for customer requests via phone, email, and chatProvide clear and professional guidance on products and servicesAddress customer questions and concerns efficiently, ensuring timely and accurate resolutionsHandle issues with ownership and a solution-oriented mindsetCreate positive customer experiences and build long-term satisfactionContribute to a team focused on service excellence and continuous improvement
Requirements
Fluent Spanish or French (written and spoken)Very good English skills for internal communication and trainingPrevious experience in customer support or customer care (at least 6 months preferred)Strong communication and interpersonal skillsProblem-solving mindset with a high sense of responsibilityTech-savvy, adaptable, and quick to learn new systemsInterest in the automotive sector is a strong advantagePositive attitude and customer-first approach
Offer
Full relocation support to Greece, covering travel, accommodation, and settlement assistanceCompetitive monthly salary plus two additional salary payments per yearRefer-a-friend bonus programPrivate health care benefits and additional employee discountsFully paid training provided by certified instructorsClear career progression opportunities within a large international organizationFree online Greek language coursesModern office facilities with comfortable break and relaxation areasSocial events, community initiatives, and an inclusive workplace culture