Customer Support Representative with German – Qormi, Malta

Job description:

Description

Are you ready to join a dynamic team in sunny Malta?We are looking for a Customer Support Representative who is passionate about helping others and thrives in a fast-paced, international environment. This is your chance to start a career with excellent growth potential, whether you’re aiming for management or becoming an expert in the field!Key Responsibilities:Handle customer inquiries via email and Live Chat, ensuring a top-notch customer experience.Resolve issues with empathy, attention to detail, and quick decision-making.Use your excellent analytical and communication skills to provide effective support.Collaborate with the team to enhance customer satisfaction.

Requirements

Your Profile:No prior experience is required—just a strong motivation to help customers.Fluency in German and English (written and spoken).Proficient PC skills and eagerness to learn new tools.Strong attention to detail and a problem-solving mindset.

Offer

Salary: €1,450/month net.Performance Bonuses: Team bonuses paid twice a year.Generous Leave: 26 days of annual leave.Health & Wellness: Private health insurance, eye care tests, and well-being support.Career Growth: Opportunities to advance into management or expert roles.Additional Perks: Corporate gym discounts, free fruit, tea, and coffee in the office.Work Flexibility: Hybrid work arrangement. After an initial 6-8 weeks in the office (including 2 weeks of training), you can work remotely with occasional in-office training/meetings.