Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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Customer Support Specialist with GER, TUR or UKR (Relocation package)

Bulgaria » Sofia

Job description:

Description

Patiently assist customers;Show empathy and focus to customers while resolving issues;Come to independent decisions considering compliance with the processes and regulations;Attend to all aspects of customer care in a courteous and professional manner;Multitask in fast paced environment with high volume of communications;Ability to thrive within and adapt to organizational changes;Chase and follow-up – bring things to resolution; 

Requirements

Excellent command of one of the following languages: German/Turkish/Ukrainian;Confident, dynamic, and creative professional;Excellent listening and communication skills;Highly empathetic and thoughtful, with ability to understand customers’ needs;Ability to work on shift rotation;Positive attitude and motivation;Previous experience is not required;

Offer

Opportunity for career development in a large global company;A chance to work in friendly and supportive company culture;Excellent salary and benefits package;Performance based bonuses on top of the fixed salary;Additional health care;        Transportation allowance;Мultisport card;Relocation package (including free accommodation upon arrival); 

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