Customer Support with Brazilian Portuguese and English

Job description:

Description

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.**We can issue a work permit for non-EU citizens, which will allow you to reside and work in our country.Are you ready to take the next step in your career and achieve your next challenge?If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!Take the opportunity to be a part of a world-known company enabling people to use financial systems regardless of location. As a Customer Support Specialist with Brazilian Portuguese and English, you will:To assist and support via inbound calls and/or emails To provide accurate, valid, and complete information on the client's requestsTo identify and assess customers’ needs to achieve satisfaction

Requirements

Our requirements:To be fluent in Brazilian Portuguese and to have a good level of EnglishTo enjoy communication with people and resolve casesTo have a friendly personalityTo be a self-motivated and outgoing person

Offer

We offer:Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)Fully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesWe care about the well–being of our team members, invest in their future growth, and encourage fun and team-building projects!Does it sound like the perfect job for you? Apply now!About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.