• Sector: Customer Service
  • Contract: Full time


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Customer Support with Croatian - Data Annotation Advisor

Romania ยป Cluj

Job description:


Reviewing and annotating data based on provided guidelines and criteria. Ensuring accuracy and consistency in data labeling and annotation.Identifying and resolving discrepancies or ambiguities in data annotations. Collaborating with team members to maintain high-quality annotated datasets. Adhering to project deadlines and quality standards. Providing feedback on annotation guidelines and suggesting improvements. Maintaining confidentiality and security of sensitive data. Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience.


Preferable college degree or related work experienceExcellent written and verbal communication skills in Croatian Good English skills Good MS Office skills Excellent customer service skills High motivation and enthusiastic approach Self-organized Planning and prioritization skills Effective decision making Knowledge and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies Familiarity with ticketing systems Life experience to apply to managing situations Early adopter of technology Dependable, reliable, and able to perform duties with minimum supervision.


Relocation package(if needed) and our offer to you:Transportation nightshifts until the accommodation. 6 months accommodation. Attractive signing bonus.Up to 200 EUR refund from the first travel to Romania. After the first year, 200 EUR refund for a travel home. Meal tickets (30 RON/day). Private medical package. Paid professional training. Internal development opportunities - career path. Discounts with our current partners. Access to the 7card by Gympass monthly subscription. Employee assistance/wellbeing program subscription.

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