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Description
We are looking for Customer Supports fluent in Polish and English to join our dynamic team delivering exceptional customer support. In this role, you will:Provide professional support for our products and services across multiple channels (phone, email, chat).Utilize CRM software, ticketing systems, and other tools to address customer inquiries.Resolve issues efficiently while maintaining high customer satisfaction standards.Collaborate with team members to share knowledge and improve processes.Participate in ongoing training to stay updated on products and industry trends.No prior technical background is required – full training will be provided.
Requirements
Fluent in Polish and English.Strong interpersonal skills with a customer-focused mindset.Ability to follow structured processes and guidelines.Excellent active listening and problem-solving skills.Adaptable, quick learner, and self-motivated.Positive attitude and ability to work well in a team environment.EU passport
Offer
Competitive salary: 2800 BGN + 300 BGN bonus.Full paid training and onboarding.Career growth opportunities in a stable company.Health insurance coverage.Supportive international work environment.Employee referral bonuses.Relocation package