Czech/Slovak VIP Account Manager

Job description:

Description

We’re an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Poland and Portugal.Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.Together, we turn ideas into action—let’s get started!We are looking for a Czech/Slovak VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.Responsibilities:Being able to search and find for solutions of customers’ issuesAble to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needsMonitor customers’ performance & behaviour in order to evaluate bonus creditingEnsure that products’ compliance is being followed according to relevant regulationsPrevious experience as a Sales agent will be considered as an advantageHours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)

Requirements

Proficiency in English and Czech/Slovak both written and spokenProactive person with good support / sales skillsStrong communication and negotiation skillsAttention to detailsPrevious experience will be considered as an advantage

Offer

Competitive salary and monthly KPIs BonusWorking in a dynamic International companyAbility of career and professional growth within the companySocial benefits and team buildingsSunny, spacious office