Czech Speaking Customer Service Specialist – Lisbon

Job description:

Description

Czech Speaking Customer Service Specialist – Lisbon, PortugalStart your international career in Lisbon with a leading global company and join a dynamic multilingual customer support team.Salary Package:• €1,270 gross per monthOR• €1,068 gross per month + private room in shared accommodation What you’ll do:• Support customers in Czech and English• Assist with online orders, deliveries, refunds, and payments• Handle inbound and outbound customer communication• Manage back-office tasks and shipping investigations• Work closely with couriers, financial institutions, and internal teams• Deliver excellent customer service throughout the customer journeyWhat we offer:• Paid training• Full-time contract• International work environment• Career development opportunities• Relocation support• Accommodation option availableWorking hours:40 hours per week on rotational shifts from Monday to Sunday, between 07:00 and 24:00, including public holidays.Requirements:• Native/C2 Czech language skills• Strong English communication skills (C1)• Excellent attention to detail• Problem-solving mindset• Ability to work independently and under pressure• Customer-focused attitude• Previous SAP or back-office experience is a plus Enjoy life in sunny Lisbon while building valuable international experience in customer service and operations.

Requirements

Requirements: • Native/C2 Czech language skills • Strong English communication skills (C1) • Excellent attention to detail • Problem-solving mindset

Offer

Salary Package: • €1,270 gross per month OR • €1,068 gross per month + private room in shared accommodationRelocation Support