Czech-speaking Customer Support Agent in Greece

Job description:

Description

Are you fluent in Czech and ready to start a new career in Greece? Then we have a sunny opportunity for you as a Customer or Technical Support agent.  The CompanyOur client is an outsourcing company with a giant network of multiple offices located in 76 countries that serve a total of 160 markets. They pride themselves on being one of the best in the world at what they do: Customer Care Services! They constantly invest in research and development to get a deeper understanding of customers’ thoughts, behaviors, and needs.The PositionAs a Customer Service Agent based in Greece, you will work together with your team to handle customer inquiries with empathy, efficiency, and professionalism. After completing the initial on-site training in Athens, you will continue working from the office location assigned to your project.The role involves handling and responding to end-users’ requests through multiple contact channels, including phone, email, and chat. You will be responsible for building and maintaining strong customer relationships by addressing questions and concerns promptly, while also performing accurate data entry and working with various internal software systems.

Requirements

Fluent Czech, upper-intermediate EnglishCustomer support experienceProficient technical support knowledgePositive & flexible attitudeAbility to deal calmly with a frustrated customerWillingness to learn

Offer

Relocation package that includes airplane tickets, 2 weeks free accommodation, agency support to find a new place to stay, taxi from the airportFree support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.Paid trainings to keep you up to date on products and proceduresIn-house doctor and medical insuranceExcellent career advancement opportunitiesInternational working environmentWhy work in Greece?A few reasons you should start your career in this Mediterranean country: One of the richest countries historically and culturally speaking. It is a blessed country for the weather it has. The cost of life is interesting. Although it is not the cheapest country to live in, you can easily afford to go to restaurants, bars, cafes, etc. And find good prices for accommodation. Companies are hiring, and great conditions are being offered to those willing to relocate.Interested? Apply now!Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.