Danish Content Moderator (Virtual Worlds) — Greece (Athens)

Job description:

Description

You will support integrity enforcement for a large-scale virtual platform by reviewing and acting on user reports in line with internal protocols and user policies. The work may change depending on operational needs (workflow changes and cross-skilling are possible), so adaptability is key.What you’ll do (day-to-day)Review, investigate, and take action on user reports (e.g., abuse, harassment) following enforcement protocolsEvaluate whether interpersonal interactions are appropriate (polite vs. profane/dismissive/attacking)Assess virtual “worlds” for potentially violating elements (e.g., prohibited/restricted goods, graphic content)Identify profane gestures and sexually suggestive interactions/depictionsDocument decisions clearly and maintain quality standards (accuracy-focused KPIs)Content note: The role can involve exposure to sensitive material, and shift work may be required.

Requirements

Danish: C1 / native-level (accent allowed)English: B2 (used for training, knowledge base, and policies)Experience: 1–2 years in customer support or tech support (gaming preferred)Typing speed ≥ 30 wpm with ≥ 85% accuracyStrong adaptability, critical thinking, and decision-makingAbility to understand user idioms and pop culture referencesBackground check required

Offer

Additional private health insuranceLocal Salary + BonusMeal allowance (Ticket Restaurant card, up to €80 depending on attendance)Wellbeing support: 24/7 counselor access + scheduled/ad hoc wellbeing activitiesOngoing learning: regular upskill trainings and the possibility to grow into senior roles based on performance