Danish speaking Customer Advisor

Job description:

Description

Location: Work from home in Bulgaria Role: Danish Customer Support Agent for online pet storeSalary: 2300 Lev gross p/m plus 300 Lev gross p/m accomodation allowanceOperational Hours: 09:00-19:00 Monday-FridayRelocation: 150 lev (75 euros) towards flight, 1 month (up to) hotel accommodation provided. Assistance to find long term rental.  The CompanyOur client is a Canadian technology company which provides IT services and multilingual customer service to global clients. Clients include corporations in technology, games, communications & media, eCommerce, fintech, travel & hospitality, healthcare, and automotive industries. The roleOur client is looking for Customer Service Representatives to join their support teams. Their teams in Bulgaria are expanding at an incredible speed. They work with many exciting and well known global brands. You will not just be a customer service representative but a brand ambassador and work to the highest of standards, providing customers with excellent service. Help our users with any issues they might have via tickets or calls.Provide solutions to everyday device use questions on a case by case customer-oriented approach.Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team.Work with a passionate team of customer-friendly colleagues from an international background.

Requirements

RequirementsFluent in Danish and EnglishPrevious customer service experience Organised with attention to detail.Ability to closely follow up on instructions, quality standards, and productivity requirements.

Offer

On OfferStable job and career development opportunitiesWork from homeMonthly accomodation aloowance if relocatingAttractive salary and additional incentivesSpecial discounts & Offers (Food vouchers, Multisport cards, etc.)Additional health insurance & Transportation allowanceSpecial benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office)Positive international working environment (Relax zones, PlayStation, and billiard corners)Continuous support and learningEmployee referral bonuses & Recognition programs RelocationWhen successful, the relocation team will get in touch with you. They can organise 1 month accommodation for you in Sofia. This is short term accommodation to help you get started. When there, they will also help you to find a long term rental with a local real estate agency.   Life in Sofia is international, cheap and full of culture! It is easy to find somewhere to live, easy to get about and people are generally helpful and friendly.   About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.