Danish-Speaking Customer Care

Job description:

Description

Danish-Speaking Customer Care Thessaloniki, GreeceSalary:  €1,300 euros gross/14 salaries + meal allowance + travel allowance + relocation package provided + private health and life insurance + €1000 signing bonusSchedule: 5 days/week (40h), Monday-Sunday/9am-10pmRelocation: Package provided (must arrive 10+ days before start if no AFM/AMKA)Perks & Benefits• Lunch allowance: €85 net/month• Travel allowance: €65 gross/month• Private health & life insurance • Birthday leave • Gym membership discount • Relocation assistance Key ResponsibilitiesDeliver excellent customer service across email, phone, and chatResearch and respond to inquiries accurately & on timeUse internal documentation to resolve issuesEscalate unresolved/priority casesDocument interactions per SOPsIdentify & communicate recurring issuesMeet quality, KPIs, and policy standardsCollaborate with teammates and other departmentsAttend training and comply with company policiesRequirementsTechnical SkillsFluent in Danish (written & spoken)High-level English (written & spoken)Proficient with Windows, MacOS, MS Office, Google WorkspaceSoft SkillsProblem-solving & critical thinkingExcellent communication (written & oral)Adaptable & flexibleEmpathetic & customer-focusedTeam-orientedOpen to feedback & eager to improvePersonality TraitsResilient, calm, and professional under pressureAdaptable to changing business needsTrustworthy & reliable with strong integrityResourceful with high attention to detailSkilled at multitasking

Offer

€1.3k per month