Information

  • Sector: Customer Service
  • Contract: Full time

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Danish-Speaking Customer Service Advisor

Cyprus » Larnaca

Job description:

Description

Danish-Speaking Customer Service AdvisorLocation: Larnaca, CyprusStart Date: 7th DecemberSalary: €1,350 gross per month, increasing to €1,400 after 6 monthsAre you a fluent Danish speaker looking for an exciting career opportunity abroad? Join this expanding company who are based in Larnaca, Cyprus, as a Danish-Speaking Customer Service Advisor and enjoy the opportunity to relocate, develop your career and experience life in the Mediterranean!What We Offer• Monthly gross salary of €1,350, increasing to €1,400 after 6 months.• Relocation assistance with two options:Option 1 – Relocation Packageo €1,500 relocation allowance, paid 2–3 weeks after your start date.o Candidates arrange their own flights and accommodation.Option 2 – Flight Reimbursement & Accommodation Supporto Flight reimbursement up to €300.o First month of accommodation completely FREE.o Second month of accommodation available for just €100.o Candidates arrange their own flights.o If you stay for only the first month, you will receive a €300 refund.o Early departure during the second month will result in a daily deduction from the €300 refund.???? Your Responsibilities• Provide customer support through phone, live chat and email.• Assist customers using public and private sector platforms.• Troubleshoot technical issues relating to applications and websites.• Support business account enquiries and liaise directly with the company.• Direct customers to the appropriate departments.• Escalate complex enquiries to relevant internal teams or external partners.• Ensure customer queries are handled professionally and resolved efficiently.???? Candidate Requirements• Danish: C2 level (native or fluent).• English: B2 level or above.• Minimum education: High School Diploma.• Excellent communication and customer service skills.• Strong problem-solving abilities.• Comfortable working in a fast-paced customer service environment.???? Working Hours• Monday to Sunday.• Shifts scheduled between 09:00 and 21:00.• Rotational shift patterns.???? Why Relocate to Cyprus?Enjoy the Mediterranean lifestyle, beautiful beaches, warm weather and a vibrant international community while building your professional experience with an established international company.

Requirements

Candidate Requirements• Danish: C2 level (native or fluent).• English: B2 level or above.• Minimum education: High School Diploma.

Offer

Monthly gross salary of €1,350, increasing to €1,400 after 6 months.• Relocation assistance with two options:Option 1 – Relocation Packageo €1,500 relocation allowance, paid 2–3 weeks after your start date.o Candidates arrange their own flights and accommodation.Option 2 – Flight Reimbursement & Accommodation Supporto Flight reimbursement up to €300.o First month of accommodation completely FREE.o Second month of accommodation available for just €100.o Candidates arrange their own flights.