Danish-speaking Customer Support Analyst in Fintech in Sofia

Job description:

Description

Do you want to take the next step in your career and work in the fast-growing fintech sector? Our client is looking for Danish-speaking Customer Support Analysts to join their team in Sofia, Bulgaria!Join our client and assist users with money transfer transactions across various channels. With paid training, a relocation package, and over 50 employee benefits, this is your opportunity to grow in a stable and international work environment.About the companyOur client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.What will you do?Provide timely and accurate responses to customer inquiriesAssist clients with money transfer transactions or escalate to appropriate unitsCommunicate via phone, email, and chat to support usersUnderstand and assess customers’ needs to ensure satisfaction

Requirements

Candidate profile Fluent in Danish and English (C1/B2 level) Strong communication skills Eager to work in a customer-facing role Experience in customer support is a plus but not required Quick learner and team-oriented mindset

Offer

Employer offers Fully paid training Financial relocation support (transport, hotel stay, rent assistance) Stable job and career development opportunities Attractive salary package Additional health insurance Access to 50+ employee benefits and services Supportive international working environment Ongoing learning and growth Employee referral bonuses About Sofia Sofia offers a rich mix of cultural heritage and modern amenities. As Bulgaria’s capital, it features a low cost of living, efficient infrastructure, and a vibrant lifestyle. Nestled between mountains and historic landmarks, it’s the perfect place to grow your career while enjoying a balanced quality of life. Nordic Jobs Worldwide Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.