Danish-speaking Technical Support Advisor in Lisbon

Job description:

Description

Experience the power of a game-changing careerAre you looking for what’s next? Our client is a global technology and services leader that powers the brands of the future. They help well-known brands—the ones you use every day—improve their businesses with technology and integrated solutions in over 70 countries. They are proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site), you will ensure that performance goals are met across all operations. You will fulfill client expectations related to operational excellence: high targets regarding quality, efficiency, and customer journey improvement.Career growth and personal developmentOur client provides all the training, cutting-edge technologies, and continuous support you need to succeed. There’s real career and personal growth potential—about 80% of their managers and leaders have been promoted from within! That’s why they offer a range of FREE Learning and Leadership Development programs designed to set you on the path to the career you’ve always envisioned.What you will do in this roleAs a Technical Service Advisor, you will:Manage supplier invoices in the internal systemEnlighten suppliers concerning invoice doubtsAnswer suppliers through outgoing and incoming calls and emailsEvaluate the need for escalationPut suppliers in contact with the client when necessaryYour qualificationsThis role is a great match if you:Native level Danish (C2) (written and oral) and fluency in English (B2)Have strong analytical and problem-solving skillsHave proficiency in Excel and good communication skillsAre autonomous and able to ensure end-to-end delivery of casesAre responsible, flexible, dynamic, and resilientIf you feel you don’t check every box, we still encourage you to apply. Our client will do their best to match you with the right job, whether it’s this or another role.What’s in it for youIn this role, you’ll have access to benefits that support your unique lifestyle:Long-term accommodation optionCompetitive salaryRelocation packageCentral location in Lisbon, PortugalCareer development programs, specialized courses, and language classesNordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.