Danish-speaking Technical Support Agent Remote in Portugal

Job description:

Description

Experience the power of a game-changing careerAre you looking for what’s next? Our client is a global technology and services leader that powers the brands of the future. They help well-known brands—the ones you use every day—improve their businesses with technology and integrated solutions in over 70 countries. They are proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.Career growth and personal developmentOur client provides all the training, cutting-edge technologies, and continuous support you need to succeed. There’s real career and personal growth potential—about 80% of their managers and leaders have been promoted from within! That’s why they offer a range of free Learning and Leadership Development programs designed to set you on the path to the career you’ve always envisioned.What you will do in this roleAs a Customer Service Representative, you will:Manage supplier invoices in the internal systemEnlighten suppliers concerning invoice doubtsAnswer suppliers through outgoing and incoming calls and emailsEvaluate the need for escalationPut suppliers in contact with the client when necessary

Requirements

Your qualificationsThis role is a great match if you:Have a high level of Danish (written and oral) and fluency in English (B2)Have strong analytical and problem-solving skillsHave proficiency in Excel and good communication skillsAre autonomous and able to ensure end-to-end delivery of casesAre currently living in PortugalAre responsible, flexible, dynamic, and resilientIf you feel you don’t check every box, we still encourage you to apply. Our client will do their best to match you with the right job, whether it’s this or another role.

Offer

What’s in it for youIn this role, you’ll have access to benefits that support your unique lifestyle:Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)Competitive salary and performance bonusHomeoffice within mainland PortugalFully paid training on the company and the project you'll be working onCareer development programs, specialized courses, and language classes