Danish speaking Travel Advisor

Job description:

Description

Location: Barcelona, SpainSalary: €22.249 gross/yearSchedule: Full-time (39 hours/week), rotational shifts between 09:00–20:00 (Monday to Sunday, 2 days off per week)Holidays: 27 working days per yearOur client is a global leader in digital business services, known for delivering world-class customer experiences for top international brands. They aim to build a work culture where employees feel motivated, supported, and proud of their work. In their vibrant Barcelona office, they are now looking to hire a Danish-speaking Travel Advisor to join their exciting team.The RoleAs a Danish Travel Advisor, you will be supporting travelers and accommodation providers through a major online travel platform. Your main tasks include:Understanding and identifying customer needsMediating between international travelers and accommodation providersClarifying inquiries regarding services, payments, or technical issuesProviding accurate information and following set procedures via email and phoneEnsuring a consistently high level of customer satisfactionWorking with various systems (CRM, Office 365, internal platforms)

Requirements

To be successful in this role you need:Fluency in Danish and advanced EnglishPrior experience in customer service (B2B or B2C) or contact center environments is valuedExcellent communication and listening skills (both written and spoken)PC literacy and ability to work with tools such as Office 365 and CRM platformsStrong problem-solving attitude and attention to detailOpen-mindedness toward changing business priorities and processesAffinity with online travel/accommodation platforms

Offer

BenefitsFull salary: €22.249 gross/yearTemporary contract with the opportunity for a long-term permanent role3 weeks of paid initial training and continuous personal coachingFeel Good Program: Enjoy activities like Spanish lessons, running clubs, beach volleyball, and morePrivate health insurance offered with permanent contractsFlexible perks after the probation period (e.g., childcare transport aid)Work in a multicultural and international environmentModern office located - easily accessible via public transportBe part of a fast-growing industry with career growth opportunitiesAbout TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com