Danish-speaking Travel Support to Tallinn, Estonia (hybrid)

Job description:

Description

Are You Ready to Take Your Career to the Next Level?Our client is looking for a motivated and dynamic Customer Support Specialist to join their team!About the Role:As a Customer Support Specialist, you will be the voice of the company, delivering excellent service to customers via phone and email. You’ll assist customers with bookings, rebookings, and cancellations for flights, train travel, and hotel stays. Your goal is to ensure every customer has a smooth and stress-free travel experience.Key Responsibilities:Deliver outstanding customer service via phone and email.Assist with new bookings, rebookings, and cancellations for flight, train, and hotel services.Provide personalized solutions that meet customers' needs.Handle customer data efficiently and accurately.

Requirements

Requirements:Fluency in Danish (C1 or C2 level) and good English skills (B2 level).A customer-oriented approach with strong problem-solving abilities.Flexibility and adaptability in various situations.A clean criminal record is required.

Offer

What Our Client Offers:Competitive salaryBonus opportunity: Up to €250 gross.Additional health insurancePaid personal phone planFlexible work: Hybrid working modelA supportive and enjoyable work environment.Work Hours: 8-hour shifts, Monday through Sunday, from 9:00 am to 8:00 pmSounds like the perfect opportunity for you? Then we're excited to receive your application! Nordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.