Danish-Speaking Zalando Customer Expert

Job description:

Description

Join our Nordic Zalando Customer Experts team!How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Zalando Customer Care team!If you are fluent in Danish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with Zalando, Europe’s leading online platform for fashion and lifestyle. Join a community with an unwavering commitment to sustainability and DE&I, dedicated to finding solutions for every aspect of the fashion journey.What you will do:Be the primary point of contact for customer requests, representing Europe’s most fashionable tech companyUtilize phone calls, e-mails and chats in order to provide a seamless customer experienceHandle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely mannerTurn every customer into a happy customer!Exchange ideas and solutions with your colleagues!Enjoy your time in Crete!What you will bring:Fluency in DanishVery good use of English – both in written and spoken languageWork experience in the field of retail is welcomeFamiliarity with e-commerce will be considered an assetExceptional communication & soft skills, as well as a problem-solving mentalityComputer knowledge/tech savvinessA positive and adventurous attitudeA sponge that is willing to soak up all the knowledge and experience we offerWhat we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversityThis is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.Find out moreWould you like to see more Danish speaking jobs options?Do you need even more available jobs?