• Sector: Customer Service
  • Contract: Project/Service based


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Deutscher Cuctomer Care and Service VIAVAN

Spain » Barcelona

Job description:


<p><strong>German customer Service </strong></p>

<p>-.Provide an impecable level of Customer service to the clients, in the form of e-mail and text communication, to exeed member and driver partner expectations </p>

<p>- Become an expert on VIaVan- develop a naunced understanding of our services, to be able to answer several hundred support inquiries  on a daily basis</p>

<p>-Prioritize operational issues as a real time point of contact and provide high level respones in a efficient manner</p>

<p>- Respond email and text in German and be able to communicate efficiently </p>

<p>- Proactive about pleasing your customers, obsessed with sure need met </p>

<p>- a natural multi tasker, who can remain unfazed by a faced pazed enviroment and high volum of work</p>

<p>- Meticulos and vigilant , with a high level of attention to detail</p>

<p>- a savvy  grateful and tactful comunicater- you intuitively find the right tone in every situation</p>

<p>- Have previous work experience in customer/facing business </p>

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<p>- Passionate about worl-class customer experience </p>

<p>- high level of both written and spoken  English plus native  level of German </p>

<p>- available full time (39h) </p>


<p>-Extensive training</p>

<p>- working hours 22:00-07:00</p>

<p>-Salary 19.500€ gross per year + night shift bonus</p>

<p>- Excellent and multilingual work enviroment </p>

<p>- Brillant carrer prospects</p>

<p>- convinient offie location in Barcelona</p>

<p>- 24 holidays per year on fulltime basis </p>

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