Information

  • Sector: Customer Service
  • Contract: Full time

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Digital Marketing & Technical Support with Italian

Ireland » Dublin

Job description:

Description

Are you looking for your next challenge working in the digital marketing area, focused on a B2B environment? This might be your opportunity to build an international career, to be yourself and belong and live your ambitions!As a member of our Digital Marketing & Technical Support team, you will be responsible for troubleshooting of the advertising platform, while learning and understanding the business goals of the clients. If you are a creative with an analytic mindset to achieve strong customer satisfaction, focusing on quality and results, then you will succeed in this role.What you'll doResolving technical issues;Troubleshooting of the advertising platform in a B2B environment;Defining solutions to clients and adapt existing processes to find alternative solutions;Use basic coding and debugging skills for problem analysis;Understand clients business goals and support them through a chat system, providing solutions in a timely fashion;Achieve strong customer satisfaction with a focus on quality and results.

Requirements

Native level of spoken and written Italian (mandatory):Fluency in English, written and spoken (C1);Experience in Digital Marketing (required);Technical background (education and/or work experience);Professional communication skills;Analytic mindset.

Offer

Excellent work opportunity in a dynamic leading multinational company;Possibility of cooperation with leaders in various industries;Stable work and career progression;Meritocratic environment;Respect;Employees empowerment and value;Investment in training and personal development.

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