Digital Trust & Safety Specialist (Italian & English)

Job description:

Description

Digital Trust & Safety Specialist (Italian & English) Location: Sofia, BulgariaSalary: €1,400 Gross per MonthRelocation Support Available About the Role We are looking for a detail-oriented Digital Trust & Safety Specialist with fluent Italian and strong English skills to join our team in Sofia, Bulgaria. In this role, you will help create a safer online environment by reviewing user-generated content, enforcing platform policies, and identifying potential risks. This position is ideal for analytical individuals who are comfortable making decisions based on established guidelines and can handle sensitive information with professionalism and accuracy. Key ResponsibilitiesReview user-generated back-office information, including content that may be sensitive or potentially disturbingEnsure compliance with company policies and community guidelinesTake timely and appropriate action on content that violates policies or poses risksStay up to date with internal procedures and policy changesIdentify trends and patterns to proactively mitigate risksDocument decisions accurately and provide clear reasoning when requiredRequirementsEssential QualificationsFluent Italian (written and spoken)English language skills at B2 level or higherSkills & CompetenciesExceptional attention to detailAbility to process sensitive information professionallyStrong analytical and critical thinking skillsConfidence in making and defending policy-based decisionsAbility to recognize behavioral patterns and trendsExcellent organizational and time-management skillsComfortable working in a fast-paced environment with changing prioritiesPreferredExperience in content moderation, fraud investigation, trust & safety, risk operations, spam detection, or similar fieldsWhat We OfferCompetitive salary of €1,400 gross per monthRelocation bonus of €1,500 gross (paid in two instalments)21 days of company-provided accommodation upon arrivalAssistance with finding long-term housingFully paid training programmeStable employment and long-term career development opportunitiesAdditional health insuranceAccess to 50+ employee benefits and servicesPositive and international working environmentOngoing support, learning, and professional developmentJoin Us If you are passionate about online safety, have strong decision-making skills, and are ready to build an international career in Trust & Safety, we'd love to hear from you.

Requirements

Fluent Italian (written and spoken)English language skills at B2 level or higherSkills & CompetenciesExceptional attention to detailAbility to process sensitive information professionally

Offer

Salary: €1,400 Gross per Month